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What services do you offer?
What is dry cleaning?
Are you experienced dry cleaners?
How do I place my order?
Is there a pick up and delivery charge?
Is there a minimum amount for an order?
When can you pick-up and collect my order?
Can I cancel my order?
Can I place an order via phone or email?
Does it take a long time to place an order?
Can I reschedule my pick up or delivery time?
Can I schedule pick up and delivery at different locations?
I missed my scheduled pick up and/or delivery time, what happens?
What areas do you cover?
What if I have miscounted the items?
Why is my collection/delivery slot grayed out?
Where can I find my order history?
What's your pricing?
Do I get to keep the Wishi Washi bag?
Can I add items to my order?
Can I remove items from my order?
Do you clean any garment?
Can my garments be refused cleaning?
Can you process very delicate items?
Can you remove the stain on my items?
Do I need to separate my dry cleaning and laundry into colours and whites?
What if I can't find my item on your listing?
Which items should be dry cleaned and which should be laundered?
I don't know how some items should be cleaned, what do I do?
Do you repair all types of shoes?
Where do you process shoe repairs?
What are the methods of payment?
How are my card details transmitted and stored?
How safe is Stripe?
Can I remove my payment details from Stripe?
When will my card be charged?
Where do I input the discount code?
Where do you take the laundry and dry cleaning to?
What temperature do you wash shirts and laundry?
Do you use any Eco-friendly detergents in dry cleaning or laundry?
How long does it take for you to clean my clothes?
How does wash and fold work?
What are wash and fold items?
What temperature do you wash the clothes?
Which detergents do you use?
What repairs/alterations do you offer?
How do I specify my request?
How long does it take to complete alterations/repairs?
Do you have a fitting facility?
Where do you process alterations and repairs?
What if my garment is damaged in the process?
What if you lose an item?
What if I need to make a complaint?
What are your customer service hours?
I have a general enquiry, how can I contact the team?