Privacy policy

We collect certain information or data about you when you use

This will include:

  • information on how you use the site, using cookies and page tagging techniques to help us improve the website.
  • your IP address, and details of which version of web browser you used.
  • any information you give us. This can include, email addresses, mobile phone numbers, addresses, partial or full postcodes, pick up and collection date and times, delivery information and any other information you enter on our website or give us in any other way.

This helps us to:

  • improve the site by monitoring how you use it.
  • provide for such purposes as responding to your requests, customising our services for you, and communicating with you.

Where your data is stored

  • We store your data on secure servers in Europe. It may also be stored outside of Europe, where it could be viewed by our staff or suppliers.
  • By submitting your personal data, you agree to this.
  • We won't share your information with any other organisations for marketing, market research or commercial purposes.

Credit/Debit card data

  • We do not store any credit or debit card data including card numbers, CVC numbers or billing addresses. We send all credit and debit card information securely to Stripe for processing.
  • Please see Stripe's terms of service for more details about their payment system and security measures.


  • All information you submit to us is using Secure Sockets Layer (SSL) software, which encrypts information you input.
  • Payment transactions are always encrypted.
  • Transmitting information over the internet is generally not completely secure, and we can't guarantee the security of your data.
  • Any data you transmit is at your own risk.


  • We puts small files (known as 'cookies') onto your computer.
  • We use Google Analytics software to collect information about how you use We do this to help make sure the site is meeting the needs of its users and to help us make improvements.
  • We use cookies to identify you when you log in to our site. This allows you to use the service and purchase through the site.
  • Cookies allow us to keep track of items stored in your shopping basket, your pick up and collection date and times and address locations.
  • We use Stripe to handle credit/debit card payments, who will use cookies in the payment process, to authorise payment from you.
  • Cookies allow you to take advantage of our essential features. For instance, if you block or otherwise reject our cookies, you will not be able to add items to your shopping basket, proceed to payment or be able to sign in.